Post the financial crisis and the whole mortgage-backed securities debacle, lenders had been seeing more and more regulations being introduced requiring even more compliance efforts. Lenders were finding it undoubtedly hard to fight off the mounting costs brought on to enhance quality and regulatory checks and improve loan quality. With regulations around TRID, HMDA, class … Continue reading Mortgage Loan Quality: Is Compliance your Focus? Times have changed!
“A recent report on WalletHub estimated that more than $14 billion in property taxes go unpaid each year.” One of the most important tasks for any mortgage servicer is monitoring real estate taxes, and ensuring that the taxes are paid timely. This monitoring and follow-up require substantial time and effort, and servicers struggle to be … Continue reading Real Estate Tax Tracking – What Can Go Wrong, the Consequences, and How to Address Them
And how Commercial Servicing (vs Residential) has different needs Property tax tracking has become one of the most problematic functions today’s mortgage loan servicers must master if they hope to remain profitable in a business where margins have never been thinner and the cost of compliance has never been higher. With thousands of overlapping taxing … Continue reading The Need for Technology in Real Estate Tax Servicing
A check list of must have’s to make the most of a potential surge in business volume Would it not be nice if you were completely ready to handle additional orders from a refinance boom driven by lower interest rates, without having invested in additional processing capacity? It’s possible, read on … The MBA’s weekly … Continue reading Are your title insurance operations ready to handle the refinance boom?
Mortgage originators have made substantial investments in technology or digital services to improve the mortgage servicing experience, but still, the overall mortgage servicer satisfaction does not seem to have improved, according to surveys conducted. According to an MBA Newslink article, in 2016, the industry average for overall satisfaction was 755 (measured on a 1000 scale). In 2017 it was 754 and this year (2018), it … Continue reading Customization in Property Tax Tracking – The What, and The How
Card fraud and disputes have been rising at an alarming rate in the past few years. Analysis by The Chargeback 911 Company shows that friendly fraud has increased 41% over the past two years, and now represents 60%-80% of all disputes. At the current rate, friendly fraud will cost merchants more than $25 billion a year by … Continue reading Will the Visa/Mastercard VCR/MDRI rules be a Game-changer for Chargebacks?
There is an ongoing discussion about Robotic Process Automation (RPA) & Artificial Intelligence (AI) and its impact on the traditional title insurance industry. The impact estimated has ranged from none or minimal, to extreme. Automation is basically the substitution of human activity by machines - with an intention to increase efficiency and quality of the … Continue reading Automation in Title Insurance: Why & Where